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Serving Appleton, WI and surrounding areas. (920) 454-9356
Effective date: January 1, 2026
These Terms and Conditions ("Terms") govern your use of the website located at appletonmasonry.com (the "Site") and your engagement with masonry and concrete services provided by Appleton Concrete & Masonry ("we," "us," or "our"). By accessing the Site or requesting services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or request our services.
By using this Site, submitting a request for an estimate, or entering into a service agreement with Appleton Concrete & Masonry, you confirm that you have read, understood, and agreed to these Terms. If you are using the Site on behalf of a property owner, business, or other entity, you represent that you have authority to bind that entity to these Terms.
Appleton Concrete & Masonry provides masonry and concrete contractor services in the Appleton, WI area and surrounding communities. Services include but are not limited to foundation repair, chimney repair, tuckpointing, brick repair, retaining wall construction, driveway pavers, fireplace installation, and related masonry work.
The Site provides information about our services and allows visitors to submit estimate requests. The Site does not constitute a binding contract for services on its own. A service relationship is established only through a separate written estimate or service agreement signed by both parties.
All estimates provided by Appleton Concrete & Masonry are based on an on-site assessment of the work required and are provided free of charge with no obligation to proceed. Written estimates describe the scope of work, materials, and price. Verbal estimates are not binding.
If conditions discovered during work differ materially from what was visible at the time of the estimate, we will stop work and communicate the change in scope and cost to you before continuing. You will not be charged for work beyond the original estimate without your written or verbal approval.
Estimates are valid for 30 days from the date issued unless otherwise noted in writing. Pricing is subject to change after the estimate expiration date due to material costs or other factors.
Once you accept an estimate and a start date is scheduled, we ask that you notify us as soon as possible if you need to reschedule. We understand that plans change and will work with you to find an alternative date.
Masonry and concrete work may be delayed or rescheduled due to weather conditions. Cold temperatures, rain, or freezing conditions can affect the quality of mortar and concrete. We reserve the right to reschedule work when weather conditions would compromise the quality of the finished product.
If a project is cancelled after materials have been ordered or delivered, you may be responsible for reasonable restocking or material costs incurred on your behalf. We will communicate any such costs before they are incurred where possible.
Payment terms will be stated in your written estimate or service agreement. A deposit may be required before work begins. Final payment is due upon completion of the work unless otherwise agreed in writing.
Accounts not paid by the due date may be subject to a late payment fee as described in your service agreement. We reserve the right to suspend or decline future work on accounts with outstanding balances. In the event that collection efforts are required, the customer may be responsible for reasonable collection costs, including attorney fees, to the extent permitted by Wisconsin law.
You agree to provide accurate information when requesting an estimate and to ensure that the work area is reasonably accessible on the scheduled date. This may include clearing stored items away from work areas, securing pets, and ensuring safe access to the property.
You represent that you have the legal authority to authorize the requested work on the property. If the property is rented or otherwise subject to third-party approval, you are responsible for obtaining that approval before work begins.
Where a written workmanship warranty is included in your service agreement, it applies only to defects in materials or workmanship caused by Appleton Concrete & Masonry under normal use conditions. Warranties do not cover damage caused by acts of nature, freeze-thaw cycles beyond normal seasonal expectations, flooding, settling unrelated to our work, improper maintenance, or modifications made by others after our work is complete.
Except for any express written warranty provided in a service agreement, all services are provided "as is" without further warranty of any kind, express or implied, including implied warranties of merchantability or fitness for a particular purpose.
To the fullest extent permitted by law, Appleton Concrete & Masonry will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to our services or your use of the Site, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of a specific project will not exceed the amount paid by you for that project. This limitation applies to all causes of action in the aggregate, including breach of contract, tort, negligence, and any other legal theory.
The content on this Site - including text, photos, logos, and other materials - is owned by or licensed to Appleton Concrete & Masonry. You may view and print content from the Site for your personal, non-commercial use only.
You may not reproduce, republish, distribute, or commercially exploit any content from this Site without our prior written consent. You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, or impair the Site.
If a dispute arises between you and Appleton Concrete & Masonry, we encourage you to contact us first so we can try to resolve it informally. Most concerns can be addressed quickly by speaking directly with our team.
If informal resolution is not successful, disputes will be submitted to binding arbitration in Appleton, Wisconsin, in accordance with applicable arbitration rules. Each party will bear its own costs unless an arbitrator determines otherwise. Nothing in this section prevents either party from seeking emergency injunctive relief in a court of competent jurisdiction.
These Terms are governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration will be brought exclusively in the state or federal courts located in Wisconsin.
We may update these Terms at any time. When we do, we will post the updated version on this page with a revised effective date. Continued use of the Site or our services after changes are posted constitutes your acceptance of the updated Terms. We recommend reviewing this page periodically.
If you have questions about these Terms, reach us at: